New IRF Study: Employee Points Programs are a Powerful Motivation Tool

By Justin Johnson.
Updated Nov 9, 2021

WASHINGTON (PRWEB) November 09, 2021 - The Incentive Research Foundations new study, The Psychology of Points, reports that points reward programs are memorable and effective at motivating employees. The study explores how participating in points programs increases employee engagement, intrinsic motivation, and identification with the organization. The Psychology of Points also provides practical guidance on how to design and implement a successful points program.

The Psychology of Points helps build a strong case for including points rewards in a broader incentive and reward program, said Stephanie Harris, IRF President. Points can have such an enduring emotional impact on your workforce. Theres gratitude when points are awarded, anticipation as employees plan for and select their reward, and finally the excitement of redeeming points for the reward.

The IRF conducted an online survey of 1,018 workers, complementing the survey data with aggregate redemption data from several points platform providers. The research also included interviews with ten experts who design and measure employee points rewards programs for hundreds of customers. A thorough review of existing academic research and articles on the topic was also conducted.

Key findings and insights in The Psychology of Points include:

The IRF also released the supplemental report How to Run an Effective Points Program: 30+ Tips from the Experts. This report includes additional best practices collected from incentives experts during the interview and research process for The Psychology of Points.

To download the full study and supplemental report, visit the IRFs The Psychology of Points webpage.

The release of The Psychology of Points was supported by Research Advocacy Partner HALO.